Steps AI
AutomatedA credit-based AI customer support chatbot platform for e-commerce stores.
Steps AI has 5 plans: paid plans from $27/month and custom pricing for larger teams. We have not recorded a price change.
Steps AI plans and prices
Starter
monthly$27/mo
- AI message credits / month — 500
- Storage — 50 MB
- Web crawls / month — 50
- Ticketing system
- Lead management
- Workflows
- Broadcasting
- Order tracking
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- Custom AI personas
- Human handoff
- All channel integrations (WhatsApp, Instagram & more)
- Basic analytics
- Email support
Growth
monthly$76/mo
- Credits — 2,000 credits
- Storage — 100MB
- Web crawls — 100
- AI confidence scoring
- Priority support
- All features in Starter
Scale
monthly$207/mo
- Credits — 7,500 credits
- Storage — 500MB
- Web crawls — 250
- Advanced analytics
- Website analytics
- Enhanced CRM & lead scoring
- Dedicated account manager
- All features in Growth
Enterprise
Custom
- AI message credits / month — 25,000+
- Agent sites
- White-label platform
- Remove 'Powered by' branding
- SSO / SAML
- Custom SLA & 99.9% uptime
- Multi-brand management
- Custom integrations & API
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- Unlimited storage & crawls
- Dedicated engineering support
- Phone + Slack support
Free
monthly$0/mo
- Credits — 50 credits
- Storage — 5MB
- Web crawls — 10
- AI agent — 1 AI agent
Price history
Last 1 recorded changes
| Date | Plan | Change | Old | New | Δ% |
|---|---|---|---|---|---|
| Sep 3, 2026 | Free | New plan | — | $0 | — |
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