SurveySensum
Under review· 1Customer experience management platform with survey distribution, sentiment analysis, and closed-loop feedback.
SurveySensum has 3 plans: paid plans from $3,600/year and custom pricing for larger teams. We last read its pricing page on 2 October 2026. We have not recorded a price change.
SurveySensum plans and prices
Starter CX
yearly$300/mo
billed annually · $3,600/yr
- Up to 6,000 responses/year — 6,000
- Unlimited users
- Unlimited survey projects
- Survey distribution — Email, WhatsApp, In-App, SMS, via CRM
- Integrations — HubSpot, Slack, Freshdesk, Open APIs
- White-labeled surveys
- Run advanced analysis like crosstabs and breakdowns on your own
- Build your own dashboards
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- Global support with response times under 2 hours (NA, EU, Asia time zones)
- Full compliance — HIPAA, GDPR, SOC 2, ISO 27001
- PII anonymization
Self-Driven CX
yearly$500/mo
billed annually · $6,000/yr
- Everything in Starter CX plus
- Up to 12,000 responses/year — 12,000
- Closed-loop feedback system
- SensAI Text & Sentiment Analysis (Basic)
- 24/7 live chat support
- Integrations — Salesforce, SFTP (Use our built-in tools – no need for your own email provider. Send from your domain)
- Full implementation support till go-live
- One Month Free Trial With 25 Free Responses And All Features Fully Equipped from Day One
Managed CX
Custom
- Responses — Unlimited
- SensAI Text & Sentiment Analysis — (Unlimited queries)
- SensAI Questionnaire — Create surveys with one prompt
- SensAI Insight Reports — Smart summaries with key takeaways
- SensAI Sentiment Analysis
- Data migration — We’ll migrate all your data from previous platforms
- Dashboards — Hierarchical, role-based
- Consultant — Dedicated CX consultant (biweekly/monthly strategy calls)
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- Custom dashboards — We build custom dashboards tailored to your needs
- Implementation support — Post go-live implementation support included
- Expert recommendations — Monthly or quarterly expert recommendations & insights
- Cloud hosting — in your native country
- Single Sign-On (SSO) — Enterprise-level
Price history
Last 1 recorded changes
| Date | Plan | Change | Old | New | Δ% |
|---|---|---|---|---|---|
| Sep 3, 2026 | Managed CX | New plan | — | — | — |
Other Forms & Surveys products
No confirmed alternatives yet.