SmartSurvey
Under review· 2UK-based survey and feedback platform with free tier, advanced logic, sentiment analysis, and enterprise CX/EX/PX programme solutions.
Active plans
4
Total changes
4
Last change
Jun 2, 2026
Price trend
no history
What we know about SmartSurvey’s pricing
Moderately activeChanges in 12 months
4
Cadence
Multiple changes per day
Direction
New plan recently added
Category position
Pricier than 81% of Forms & Surveys tools (337 compared)
Current pricing
Basic
monthlyFree
- Users(1)
- Responses / month(100)
- Emails invites / month(–)
- Core question types
- Build with AI
- Accessible & mobile friendly surveys
- 130+ survey templates
- GDPR compliant
- Export results summary to Word
Advanced
monthly$840/mo
£70/mo
- monthly$90/mo(£90/mo)
- yearly$840/yr(£70/mo)
- 30,000 responses/year
- Custom branding (logo + theme)
- Logic & personalisation
- Sentiment analysis
- Exports (XLS, CSV, PDF, Word)
- Phone & chat support
Growth
monthly$100/mo
£100/user/mo
- yearly$100/yr(£100/user/mo)
- 90,000 responses/year per user
- Multiple user accounts
- Dashboards
- API & webhooks
- Two-factor authentication
Scale
customCustom
- Users(Custom)
- Responses / year(Custom)
- Emails invites / year(Custom)
- Everything in Growth, plus
- Multiple admins
- Thematic analysis
- Unlimited dashboards
- Auto translate (surveys & responses)
- Conditional email triggers
- Access to SMS invitations
- Prevent search engine indexing
- Hide “Powered by SmartSurvey”
- Add-ons
- Case management
- Reputation management
- Full white labelling
- Integrations
- And more...
Price history
Last 4 changes
| Date | Plan | Change | Old | New | Δ% |
|---|---|---|---|---|---|
| Jun 2, 2026 | Scale | new plan | — | — | — |
| Jun 2, 2026 | Growth | new plan | — | $100 | — |
| Jun 2, 2026 | Advanced | new plan | — | $70 | — |
| Jun 2, 2026 | Basic | new plan | — | $0 | — |
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