Smile.io
AutomatedCustomer loyalty and rewards program platform for e-commerce
Smile.io has 6 plans: a free plan, paid plans from $15/month and custom pricing for larger teams. We have not recorded a price change.
Smile.io plans and prices
Free
$0
- Points program
- Referral program
- 10+ ways to earn points
- Redeem points for discounts
- Monthly orders included — Up to 200 monthly orders
- Integrations — 2 integrations
- Floating loyalty button (optional)
- Dedicated loyalty page
Show all 9 featuresShow fewer
- Analytics page
Standard
monthly$79/mo
- overage$20/mo($20 per additional 100 orders)
- Monthly orders included — Up to 1,000 monthly orders
- Integrations — 2 integrations
- Specialized reports — 20 reports
- Points program
- Referral program
- 10+ ways to earn points
- Redeem points for discounts
- Redeem points for free shipping
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- Redeem points for free products
- Run points bonus events
- Points expiration
- Connect your tools (Klaviyo, Judge.me, etc)
- Native support for Shopify POS
- Floating loyalty button (optional)
- Nudges (on-site reminders)
- Dedicated loyalty page
- Embed points on product pages
- Embed on order thank you page
- Embed points on account page
- Analytics page
- Full data exports
- Pre-built loyalty reports
- Points & referral insights
- Live chat with a loyalty expert
Growth
monthly$199/mo
- overage$20/mo($20 per additional 100 orders)
- Monthly orders included — Up to 2,500 monthly orders
- Integrations — Unlimited integrations
- Specialized reports — 25 reports
- Points program
- Referral program
- 10+ ways to earn points
- Redeem points for discounts
- Redeem points for free shipping
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- Redeem points for free products
- Run points bonus events
- VIP program
- Points expiration
- Connect your tools (Klaviyo, Judge.me, etc)
- Send all emails through Klaviyo
- Works with Klaviyo Customer Hub
- Native support for Shopify POS
- Sync VIP tiers to Shopify metafields
- Floating loyalty button (optional)
- Nudges (on-site reminders)
- Dedicated loyalty page
- Embed points on product pages
- Embed on order thank you page
- Embed points on account page
- Loyalty Hub (for signed-in members)
- Redeem points at checkout
- Analytics page
- Full data exports
- Pre-built loyalty reports
- Points & referral insights
- ROI & CLV insights
- VIP & member segment insights
- Loyalty benchmarks
- Live chat with a loyalty expert
Plus
yearly$11,988/yr
- yearly$11,988/yr($999 per month, billed yearly)
- monthly$999/mo($999 per month, annual billing)
- Monthly orders included — Up to 7,500 monthly orders
- Integrations — Unlimited integrations
- Specialized reports — 30+ reports
- Points program
- Referral program
- 10+ ways to earn points
- Redeem points for discounts
- Redeem points for free shipping
Show all 44 featuresShow fewer
- Redeem points for free products
- Run points bonus events
- VIP program
- Points expiration
- Connect your tools (Klaviyo, Judge.me, etc)
- Send all emails through Klaviyo
- Works with Klaviyo Customer Hub
- Native support for Shopify POS
- Sync VIP tiers to Shopify metafields
- API access
- Floating loyalty button (optional)
- Nudges (on-site reminders)
- Dedicated loyalty page
- Embed points on product pages
- Embed on order thank you page
- Embed points on account page
- Loyalty Hub (for signed-in members)
- Redeem points at checkout
- Front-end JavaScript SDK
- Analytics page
- Full data exports
- Pre-built loyalty reports
- Points & referral insights
- ROI & CLV insights
- VIP & member segment insights
- Loyalty benchmarks
- Financial reports
- Shopify SSO
- Shopify Plus Security Certification
- Admin roles
- Audit logs
- Live chat with a loyalty expert
- Priority support
- Dedicated launch plan
- White-glove migration to Smile
- Quarterly program monitoring
Enterprise
Custom
- Monthly orders included — Unlimited monthly orders
- Integrations — Unlimited integrations
- Reports — Custom reports
- Data warehouse sync
- Advanced security
- 99.9% historical uptime
- Custom API rate limits
- API access
Show all 15 featuresShow fewer
- Security Review Support
- SOC-2 Compliance
- Account Manager
- Priority support
- Dedicated launch plan
- White-glove migration to Smile
- Quarterly program monitoring
Essential
monthly$15/mo
- Monthly orders included — 500 orders/mo
- 15 specialized reports
- Free product rewards
- Dedicated loyalty page
- Nudges (on-site reminders)
- Shopify Flow triggers
Price history
Last 10 recorded changes
| Date | Plan | Change | Old | New | Δ% |
|---|---|---|---|---|---|
| Jul 27, 2026 | Enterprise | Reclassified | $0 | — | — |
| Jul 27, 2026 | Essential | New plan | — | $15 | — |
| Jun 6, 2026 | Standard | New plan | — | $79 | — |
| Jun 6, 2026 | Free | New plan | — | $0 | — |
| Jun 6, 2026 | Starter | Removed | $49 | — | — |
| May 18, 2026 | Enterprise | New plan | — | $0 | — |
| May 18, 2026 | Plus | New plan | — | $999 | — |
| May 18, 2026 | Growth | New plan | — | $199 | — |
| May 18, 2026 | Standard | New plan | — | $79 | — |
| May 18, 2026 | Free | New plan | — | $0 | — |
Showing the most recent 10 changes. Full history back to 2023 is available through the developer API.
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