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Supportbench

Automated

AI-powered customer support platform for B2B teams with unified case management, SLAs, knowledge base, and customer health scoring.

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Active plans

2

Total changes

2

Last change

Jun 4, 2026

Price trend

no history

What we know about Supportbench’s pricing

Stable

Changes in 12 months

2

Cadence

Multiple changes per day

Direction

New plan recently added

Category position

Pricier than 89% of Customer Support tools (351 compared)

Current pricing

Professional

yearly
$384/yr

$32/agent/mo

  • monthly$40/mo($40/agent/mo)
  • Unified Agent Workspace
  • AI CSAT & CES Prediction
  • Knowledge Base with GenAI Bot
  • SLA Management
  • Custom Dashboards (40+ data points)
  • Data Storage(50MB/agent)

Enterprise

yearly
$1,200/yr

$100/agent/mo

  • monthly$125/mo($125/agent/mo)
  • Everything in Professional
  • Direct SQL Access
  • Dedicated TSAM/CSM
  • Disaster Recovery(45 days)
  • SOC Type 2 Compliance
  • Data Storage(200MB/agent)

Price history

Last 2 changes

DatePlanChangeOldNewΔ%
Jun 4, 2026Enterprisenew plan—$100—
Jun 4, 2026Professionalnew plan—$32—

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Price not tracked

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