Surfboard (now Dialpad WFM)
AutomatedWorkforce management software for contact centers with forecasting, scheduling and performance tracking. Now part of Dialpad WFM.
Active plans
1
Total changes
3
Last change
Jul 29, 2026
Price trend
no history
What we know about Surfboard (now Dialpad WFM)’s pricing
Moderately activeChanges in 12 months
3
Cadence
Every 4 weeks
Direction
Plan recently removed
Category position
—
Not enough peers tracked yet
Current pricing
Dialpad WFM
customCustom
- Forecasting(Analyzes historical interaction volume to forecast demand)
- Scheduling(Automated scheduling based on forecasted demand)
- Adherence tracking(Real-time dashboard for schedule adherence)
- Performance analytics(Reporting on agent productivity and team-level trends)
Price history
Last 3 changes
| Date | Plan | Change | Old | New | Δ% |
|---|---|---|---|---|---|
| Jul 29, 2026 | Contact Sales | removed plan | $0 | — | — |
| Jul 29, 2026 | Dialpad WFM | new plan | — | — | — |
| Jun 6, 2026 | Contact Sales |
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