Talkdesk
AutomatedAI-Powered Cloud Contact Center Platform for Customer Experience
Active plans
4
Total changes
4
Last change
May 25, 2026
Price trend
no history
What we know about Talkdesk’s pricing
Moderately activeChanges in 12 months
4
Cadence
Multiple changes per day
Direction
New plan recently added
Category position
Middle of the pack for Customer Support (351 compared)
Current pricing
Digital Essentials
monthly$85/mo
$85/user/mo
- CXA Digital Engagement(Email, Chat, SMS, Social Messaging)
- Studio & Routing
- Connections API Access
- Real-time Dashboards(Live)
- Guardian
Voice Essentials
monthly$105/mo
$105/user/mo
- CXA Voice Engagement
- Speech Recognition
- Voicemail Transcription
- Studio & Routing
- Business Intelligence(Explore)
- API Access
Elite
monthly$165/mo
$165/user/mo
- Custom Reporting(with Live and Explore)
- Screen Recording
- Performance Management
- Workforce Management
- Automated Notifications
Industry Experience Cloud
monthly$225/mo
$225/user/mo
- All Elite edition capabilities
- Financial Services
- Insurance
- Healthcare & Life Sciences
- Retail & Consumer Goods
- Travel & Hospitality
- Utilities
- Commercial & Residential Services
- Government(custom-priced)
Price history
Last 4 changes
| Date | Plan | Change | Old | New | Δ% |
|---|---|---|---|---|---|
| May 25, 2026 | Industry Experience Cloud | new plan | — | $225 | — |
| May 25, 2026 | Elite | new plan | — | $165 | — |
| May 25, 2026 | Voice Essentials | new plan | — | $105 | — |
| May 25, 2026 | Digital Essentials | new plan | — | $85 | — |
Similar to Talkdesk.
No confirmed competitors yet. These are Customer Support products at a similar price, matched automatically — not verified alternatives.