Text
AutomatedAI-powered customer service and live chat platform with AI Agents, help desk ticketing, and Shopify integration for revenue-generating support.
Text has 3 plans: paid plans from $19/month and custom pricing for larger teams. We last read its pricing page on 3 October 2026. The last price change we recorded was on 4 August 2026.
Text plans and prices
Essential
monthly$19/mo
$25/user/mo
- 1 AI Agent
- 10 AI resolutions/month
- 5 reply suggestions/user/month
- 50 live visitors tracked
- 10,000 API calls
- 3 proactive campaigns
- Inbox and ticketing system
- Workflow automation
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- 14-day free trial
Growth
monthly$79/mo
$99/user/mo
- 10 AI Agents
- 200 AI resolutions/month
- 50 reply suggestions/user/month
- 400 live visitors tracked
- 200,000 API calls
- 30 proactive campaigns
- Chat supervision
- Team performance reports
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- Unlimited chat history
- 14-day free trial
Enterprise
Custom
- AI Agent — custom
- AI resolutions — custom
- Reply suggestions — custom
- AI text edits — custom
- Live visitors tracked — custom
- API calls — 100,000
- Custom AI
- No hard limits on volume
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- No procurement surprises
- SOC 2 Type 2
- SLAs
- Legal and compliance review
- White-label widget
- SSO
- Audit logs
Price history
Last 2 recorded changes
$25.00→$19.00(-24.0%)
| Date | Plan | Change | Old | New | Δ% |
|---|---|---|---|---|---|
| Aug 4, 2026 | Growth | Decrease | $99 | $79 | -20.2% |
| Aug 4, 2026 | Essential | Decrease | $25 | $19 | -24.0% |
Other Customer Support products
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