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Text

Under review· 2

AI-powered customer service and live chat platform with AI Agents, help desk ticketing, and Shopify integration for revenue-generating support.

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Active plans

3

Total changes

5

Last change

Aug 4, 2026

Price trend

no history

What we know about Text’s pricing

Moderately active

Changes in 12 months

5

Cadence

Every 2 weeks

Direction

Last move: -20.2%

Category position

Cheaper than 78% of Customer Support tools (351 compared)

Current pricing

Essential

monthly
$19/mo

$25/user/mo

  • 1 AI Agent
  • 10 AI resolutions/month
  • 5 reply suggestions/user/month
  • 50 live visitors tracked
  • 10,000 API calls
  • 3 proactive campaigns
  • Inbox and ticketing system
  • Workflow automation
  • 14-day free trial

Growth

monthly
$79/mo

$99/user/mo

  • 10 AI Agents
  • 200 AI resolutions/month
  • 50 reply suggestions/user/month
  • 400 live visitors tracked
  • 200,000 API calls
  • 30 proactive campaigns
  • Chat supervision
  • Team performance reports
  • Unlimited chat history
  • 14-day free trial

Enterprise

custom
Custom
  • AI Agent(custom)
  • AI resolutions(custom)
  • Reply suggestions(custom)
  • AI text edits(custom)
  • Live visitors tracked(custom)
  • API calls(100,000)
  • Custom AI
  • No hard limits on volume
  • No procurement surprises
  • SOC 2 Type 2
  • SLAs
  • Legal and compliance review
  • White-label widget
  • SSO
  • Audit logs

Price history

Last 5 changes

$25.00→$19.00(-24.0%)
$18.10$20.05$22.00$23.95$25.90Aug 2026Aug 2026Aug 2026: $25.00Aug 2026: $19.00
DatePlanChangeOldNewΔ%
Aug 4, 2026Growthdecrease$99$79-20.2%
Aug 4, 2026Essentialdecrease$25$19-24.0%
Jun 11, 2026Enterprisenew plan———
Jun 11, 2026Growthnew plan—$99—
Jun 11, 2026Essentialnew plan—$25—

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