Tidio
Under review· 2Live chat and AI chatbot platform for ecommerce customer support
Active plans
7
Total changes
11
Last change
Sep 3, 2026
Price trend
no history
What we know about Tidio’s pricing
VolatileChanges in 12 months
11
Cadence
Every 11 days
Direction
Last move: -0.3%
Category position
Middle of the pack for Customer Support (351 compared)
Current pricing
Free
one timeFree
- monthly$0/mo($0)
- Billable conversations/mo(50)
- Seats(10)
- Lyro AI conversations (one-off lifetime)(50)
- Flows visitors reached/mo(100)
- Live chat(true)
- Ticketing(true)
- Email management(true)
- Live video calls(true)
- Basic analytics(true)
Starter
monthly$29/mo
$29/mo
- Storage(50 GB)
- Team members(1)
- Collaboration tools(Basic access)
- Basic support(Community support)
Growth
monthly$49/mo
$49/mo
- All Starter features
- Storage(150 GB)
- Team members(10)
- SSO
- Integration with APIs
Plus
monthly$300/mo
- Billable conversations/mo(Custom)
- Seats(Custom)
- Departments(true)
- Multiproject(true)
- Custom branding(true)
- Live chat support(true)
- Dedicated Success Manager(true)
- OpenAPI access(true)
- Custom limits(true)
- Larger file attachments(100MB)
- Lyro Connect(true)
- Custom Lyro AI name(true)
Premium
customCustom
- Billable conversations/mo(Custom)
- Seats(Custom)
- Lyro AI conversations/mo(From 3,000)
- Guaranteed Lyro AI resolution rate(50%)
- Pay-per-resolution billing option(true)
- Mobile SDK(true)
- AI insights & CSAT(true)
- Super admin role(true)
- Custom analytics(true)
- Advanced Copilot(true)
- Lyro AI as managed service(true)
- Compliance features(true)
- SSO(true)
- Slack support(true)
- Priority & Premium Support(true)
- Dedicated services team(true)
Lyro AI Agent (Add-on)
monthly$39/mo
From $39/mo for 50 conversations
- yearly$2,900/yr(From $29/mo for 50 conversations (billed annually))
- Human handoff(true)
- Customizable communication style(true)
- Knowledge-based responses(true)
- Available as standalone(true)
Flows (Add-on)
monthly$29/mo
From $29/mo for 2,000 visitors reached
- yearly$2,417/yr(From $24.17/mo for 2,000 visitors reached (billed annually))
- Data collection(true)
- Quote requests(true)
- Missed conversation handling(true)
- Available as standalone(true)
Price history
Last 11 changes
$29.17→$24.17(-17.1%)
| Date | Plan | Change | Old | New | Δ% |
|---|---|---|---|---|---|
| Sep 3, 2026 | Growth | decrease | $49.17 | $49 | -0.3% |
| Sep 3, 2026 | Plus | restructure | — | $300 | — |
| Sep 2, 2026 | Growth | decrease | $59 | $49.17 | -16.7% |
| Sep 2, 2026 | Starter | decrease | $29.17 | $24.17 | -17.1% |
| May 17, 2026 | Flows (Add-on) | new plan | — | $2,900 | — |
| May 17, 2026 | Lyro AI Agent (Add-on) | new plan | — | $3,900 | — |
| May 17, 2026 | Premium | new plan | — | — | — |
| May 17, 2026 | Plus | new plan | — | — | — |
| May 17, 2026 | Growth | new plan | — | $5,900 | — |
| May 17, 2026 | Starter | new plan | — | $2,917 | — |
Showing the most recent 10 changes. Full history back to 2023 is available through the developer API.
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