Userback
Under review· 3User Feedback Collection Widget and Bug Reporting Tool
Active plans
3
Total changes
5
Last change
Sep 9, 2026
Price trend
no history
What we know about Userback’s pricing
Moderately activeChanges in 12 months
5
Cadence
Every 4 weeks
Direction
Last move: -53.6%
Category position
Middle of the pack for Customer Support (351 compared)
Current pricing
Free
monthlyFree
- Unlimited feedback collection
- 2 feedback projects
- 7-day feedback availability
- All core features
Team
monthly$39/mo
- yearly$84/yr($7/seat/mo billed annually)
- Unlimited feedback availability
- Feature portal add-on available
- Project management integrations (Jira, ClickUp)
- Zapier automation
- Customizable feedback widgets
Business
monthly$99/mo
- yearly$180/yr($15/seat/mo billed annually)
- 25 feedback projects
- AI Feedback and Insights
- Feedback automation tools
- Auto-assign and auto-replies
- Reply templates
Price history
Last 5 changes
$180→$99.00(-45.0%)
| Date | Plan | Change | Old | New | Δ% |
|---|---|---|---|---|---|
| Sep 9, 2026 | Team | decrease | $84 | $39 | -53.6% |
| Sep 9, 2026 | Business | decrease | $180 | $99 | -45.0% |
| May 25, 2026 | Business | new plan | — | $15 | — |
| May 25, 2026 | Team | new plan | — | $7 | — |
| May 25, 2026 | Free | new plan | — | $0 | — |
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