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Products/Customer Support/Zoho Assist

Zoho Assist

Automated

Cloud-Based Remote Support and Unattended Access Software

Visit websitePricing page

Zoho Assist has 4 plans: a free plan and paid plans from KES 900/month. We have not recorded a price change.

Zoho Assist plans and prices

Standard

monthly
KES 900/mo

KES 900/month billed annually

  • yearlyKES 10,800/yr(KES 900/month billed annually)
  • Unlimited ad-hoc sessions — Each technician can conduct unlimited ad-hoc sessions to any computer.
  • File Transfer — Included
  • Multi-Monitor Navigation — Included
  • Reboot and Reconnect — Included
  • Session Transfer — Included
  • Import Google Contacts — Included
  • Custom Report — Included
  • Screen Capture — Included
Show all 12 featuresShow fewer
  • Zendesk Integration — Included
  • Voice Chat — Included
  • Remote Audio — Included
  • Concurrent Sessions — 2

Professional

monthly
KES 1,350/mo

KES 1,350/month billed annually

  • yearlyKES 16,200/yr(KES 1,350/month billed annually)
  • Mobile Device Support — Included
  • Schedule Sessions — Included
  • Screen Sharing — Included
  • Session Notes — Included
  • Custom Email Templates — Included
  • Rebranding — Included
  • Advanced Reports — Included
  • Concurrent Sessions — 4

Enterprise

monthly
KES 2,160/mo

KES 2,160/month billed annually

  • yearlyKES 25,920/yr(KES 2,160/month billed annually)
  • Departments — Included
  • Session Recording — Included
  • Service Queue — Included
  • Session Audit — Included
  • Remote Printing — Included
  • Remote Script Execution — Included
  • Video Chat — Included
  • Contacts Management — Included
Show all 18 featuresShow fewer
  • Annotation — Included
  • Customer Widget — Included
  • Custom Domain Mapping — Included
  • Diagnostic tools — Included
  • Post Session Re-direction — Included
  • Billing — Included
  • Webhooks — Included
  • Scheduled Reports — Included
  • Survey — Included
  • Concurrent Sessions — 6

Free

KES 0
  • Basic support requirements — Included

Price history

Last 4 recorded changes

DatePlanChangeOldNewΔ%
Jul 27, 2026FreeNew plan—KES 0—
Jul 27, 2026EnterpriseNew plan—KES 2,160—
Jul 27, 2026ProfessionalNew plan—KES 1,350—
Jul 27, 2026StandardNew plan—KES 900—

Other Customer Support products

No confirmed alternatives yet.

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