Zoho CRM
AutomatedCRM platform with sales automation and multichannel communication
Zoho CRM has 6 plans: a free plan and paid plans from $7/month. We last read its pricing page on 25 September 2026. We have not recorded a price change.
Zoho CRM plans and prices
Free
$0
- monthly$0/mo($0/forever)
- Forever free — for 3 users
- Contact management — Manage all contacts important to your business in one place.
- Follow-up reminders — Stay on track with timely reminders to follow-up on a lead.
- Workflow automation — Automate repetitive tasks with workflows.
- Custom email templates — Get up to 10 custom email templates for free.
- Tasks, meetings & calls — Track all sales activities in Zoho CRM.
- Data import and export — Import data from spreadsheets for free.
- Standard reports — View your business performance in one place with powerful reports.
Show all 10 featuresShow fewer
- APIs — Connect Zoho CRM to any app and perform actions with 5000 API calls/day.
- Mobile apps — Sell more on the go with Zoho CRM's mobile app.
Standard
monthly$14/mo
US$14/user/month
- monthly$14/mo($14/user/month)
- yearly$168/yr(US$14/user/month billed annually)
- Email integration & mass emails — Send emails via Gmail, Outlook, Zoho Mail, and other popular email services, directly from Zoho CRM.
- Built-in calling — Make, receive, and log sales calls directly inside Zoho CRM.
- Multiple sales pipelines — Track multiple sales operations with different stages without any clutter.
- Calendar integration — Schedule and book meetings from within Zoho CRM.
- Data capture via forms — Generate leads from anywhere with built-in forms.
- Sales forecasting — Set your team for long-term success with achievable goals and keep track of business performance.
- Data enrichment — Enrich your records to get more context about your leads like company size, industry, revenue, and more.
- Custom modules — Build custom modules to hold data unique to your business.
Show all 11 featuresShow fewer
- HIPAA compliance — Store and manage patient or health-related data in Zoho CRM without risking regulatory violations.
- Gmail and Outlook integration — Integrate Gmail, Outlook, Zoho Mail, and other popular email service providers with Zoho CRM.
- Slack, Zoom, Teams integration — Integrate popular video conferencing and collaboration tools with Zoho CRM.
Professional
monthly$23/mo
US$23/user/month
- monthly$23/mo($23/user/month)
- yearly$276/yr(US$23/user/month billed annually)
- AI agents — Build and deploy AI agents that execute tasks on your behalf for any business use case.
- Process management — Standardize and automate your sales processes.
- Inventory management — Manage all your invoices, sales and purchase orders, products, and vendors.
- Predictive intelligence — Predict the likelihood of a lead converting, a deal closing, or a customer churning.
- Unlimited reports — Stay informed about your business performance with unlimited reports.
- Configure, Price, Quote (CPQ) — Match products to customer requirements and streamline quote management with built-in price rules.
- Custom portals — Use portals to grant customers, partners, and vendors access to relevant information in your CRM.
- Customer journeys — Build end-to-end, dynamic customer journeys that give your customers a memorable experience.
Show all 11 featuresShow fewer
- Web-to-case forms — Resolve customer issues with web-to-case forms that convert problems into support tickets that your reps can follow.
- Customer portals — Extend Zoho CRM to your contacts, vendors, or partners with portals.
- Google Ads integration — Manage Google Ads campaigns from within Zoho CRM.
Enterprise
monthly$40/mo
US$40/user/month
- monthly$40/mo($40/user/month)
- yearly$480/yr(US$40/user/month billed annually)
- Multi-team management — Manage multiple sales teams across territories.
- Reporting hierarchy — Give every manager a real-time view of only their team's pipeline and performance.
- Custom buttons and functions — Create custom buttons and functions to extend the capabilities of Zoho CRM.
- Extended field types — Capture the exact data your business needs.
- Sequential data collection — Walk your sales team through a structured, step-by-step process so every deal gets worked the same way and nothing falls through the cracks.
- Approval process — Ensure deals move on only after the right person approves it.
- Account Based Marketing — Segment your accounts to identify up-sell and cross-sell opportunities.
- Developer sandbox — Securely test the changes without affecting production data in a sandbox environment.
Show all 11 featuresShow fewer
- Field-level encryption — Protect sensitive customer data at a field-level.
- Extended AI capabilities — Gain insights, predictions, and recommendations from Zia.
- QuickBooks integration — Sync QuickBook records with Zoho CRM and create quotes and invoices easily.
Bigin Express
monthly$7/mo
Zoho CRM Plus
monthly$20/mo
Price history
Last 5 recorded changes
| Date | Plan | Change | Old | New | Δ% |
|---|---|---|---|---|---|
| Oct 2, 2026 | Ultimate | Removed | $52 | — | — |
| Oct 2, 2026 | Zoho CRM Plus | New plan | — | $20 | — |
| Oct 2, 2026 | Bigin Express | New plan | — | $7 | — |
| Jun 1, 2026 | Starter | Reclassified | $20 | $20 | — |
| Jun 1, 2026 | CRM Bundle Enterprise | Removed | $57 | — | — |
Other CRM products
No confirmed alternatives yet.