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Products/Communication/Customer.io

Customer.io

Automated

Behavioral messaging automation for email, push, and SMS

Visit websitePricing page

Active plans

3

Total changes

3

Last change

May 17, 2026

Price trend

no history

What we know about Customer.io’s pricing

Moderately active

Changes in 12 months

3

Cadence

Multiple changes per day

Direction

New plan recently added

Category position

Pricier than 80% of Communication tools (653 compared)

Current pricing

Enterprise

custom
Custom
  • Dedicated infrastructure and support
  • Custom Agent limits + execution skills
  • Priority technical support
  • Migration support
  • Dedicated Customer Success Manager
  • Dedicated hardware
  • Audit logging & data governance
  • Dedicated Technical Implementation Specialist
  • Shared Slack channel

Premium

monthly
$83.33/mo

Essentials

monthly
$100/mo
  • Profiles(5,000 (people + objects))
  • AI Agent(with core execution skills)
  • Emails(1 million per month)
  • Object types(2)
  • Visual workflow builder
  • Email and community support
  • Basic data integrations

Price history

Last 3 changes

DatePlanChangeOldNewΔ%
May 17, 2026Essentialsnew plan—$100—
May 17, 2026Premiumnew plan—$83.33—
May 17, 2026Enterprisenew plan———

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