Daktela

Under review· 1

Omnichannel contact center platform with voice, email, webchat, SMS, social channels, AI coworkers and workforce management.

Visit website Pricing page

Save

Active plans

Total changes

Last change

Jul 29, 2026

Price trend

What we know about Daktela’s pricing

Volatile

Changes in 12 months

Cadence

Every 3 days

Direction

Plan recently removed

Category position

—

Not enough peers tracked yet

Current pricing

Cloud Phone User

monthly

€5/mo

€5/user/month

Internal calls free
Phone number anywhere
Same features as a landline

Contact Centre

monthly

€30/mo

€30/user/month

monthly€50/mo(€50/user/month for Voice + Email Bundle)
monthly€62/mo

Price history

Last 20 changes

Daktela alternatives.

Be the first to flag a competitor.

(€62/user/month for Voice + Email + Webchat Bundle)

monthly€86/mo(€86/user/month for All Channels Omnichannel)

Inbound & outbound calls(Unlimited concurrent calls)
Email(Advanced templates, Unlimited mailboxes)
Webchat(Scalable chatbot, Brand customisation)
SMS(Two-way messaging, Message templates)
Social(Messenger, WhatsApp, Instagram)

AI Coworkers

monthly

€200/mo

€200/month for Lite package

monthly€600/mo(€600/month for Advanced package)
monthly€1,000/mo(€1000/month for Pro package)

Voicebot(Handles inbound and outbound calls)
Chatbot(Resolves enquiries on website and messengers)
Emailbot(Reads, sorts, and drafts replies to incoming email)

Workforce Management

monthly

€20/mo

€20/month for Agent package

AI-driven shift planning(Traffic forecasting and smart shift planning)

Date	Plan	Change	Old	New	Δ%
Jul 29, 2026	All Channels Omnichannel	removed plan	$86	—	—
Jul 29, 2026	Voice + Email + Webchat Bundle	removed plan	$62	—	—
Jul 29, 2026	Voice + Email Bundle	removed plan	$50	—	—
Jul 29, 2026	Social	removed plan	$25	—	—
Jul 29, 2026	SMS	removed plan	$12	—	—
Jul 29, 2026	Webchat	removed plan	$15	—	—
Jul 29, 2026	Email	removed plan	$30	—	—
Jul 29, 2026	Voice	removed plan	$30	—	—
Jul 29, 2026	Workforce Management	new plan	—	$20	—
Jul 29, 2026	AI Coworkers	new plan	—	$200	—
Jul 29, 2026	Contact Centre	new plan	—	$30	—
Jun 6, 2026	Cloud Phone User	new plan	—	$5	—
Jun 6, 2026	All Channels Omnichannel	new plan	—	$86	—
Jun 6, 2026	Voice + Email + Webchat Bundle	new plan	—	$62	—
Jun 6, 2026	Voice + Email Bundle	new plan	—	$50	—
Jun 6, 2026	Social	new plan	—	$25	—
Jun 6, 2026	SMS	new plan	—	$12	—
Jun 6, 2026	Webchat	new plan	—	$15	—
Jun 6, 2026	Email	new plan	—	$30	—
Jun 6, 2026	Voice	new plan	—	$30	—

Last deploy main@a1b2c3d