Daktela
AutomatedOmnichannel contact center platform with voice, email, webchat, SMS, social channels, AI coworkers and workforce management.
Active plans
4
Total changes
11
Last change
Aug 4, 2026
Price trend
no history
What we know about Daktela’s pricing
VolatileChanges in 12 months
21
Cadence
Every 3 days
Direction
Recently restructured
Category position
Cheaper than 82% of Communication tools (653 compared)
Current pricing
Cloud Phone
monthly€5/mo
€5/user/month
- VoIP calling on mobile, computer and landline
- Free internal calls
- Mobile, tablet, PC & landline
- Numbers in 60 countries
- Number portability
- Status & contact management
- History across devices
Contact Centre
monthly€30/mo
€30/user/month
- monthly€50/mo(€50/user/month for Voice + Email Bundle)
- monthly€62/mo(€62/user/month for Voice + Email + Webchat Bundle)
- monthly€86/mo(€86/user/month for All Channels Omnichannel)
- Pay for the exact channels your teams use
- Unlimited concurrent calls
- Advanced templates
- Unlimited mailboxes
- Automatic distribution
- Scalable chatbot
- Brand customisation
- Real-time & click-to-call
- Two-way messaging
- Message templates
- Automatic replies
- Messenger, WhatsApp, Instagram
- Comment management
- Reply templates
- Everything in one thread and one history
- Helpdesk
- Reports & analytics
- Real-time panel
- Mobile app
- QA reviews
- Knowledge base
AI Coworkers
monthly€200/mo
€200/month for Lite package
- monthly€600/mo(€600/month for Advanced package)
- monthly€1,000/mo(€1000/month for Pro package)
- Voicebot(Handles inbound and outbound calls)
- Chatbot(Resolves enquiries on website and messengers)
- Emailbot(Reads, sorts, and drafts replies to incoming email)
Workforce Management
monthly€20/mo
€20/month for Agent package
- AI-driven shift planning
- Traffic forecasting
- Smart shift planning
- 24/7 support
- Admin Full management and planning setup(at no extra cost)
- CRM & contact history
- 6-month call recordings
- Smart call transcription
- Daktela Copilot
- AI Power Pack
- Campaign package
Price history
Last 11 changes
€5.00→€5.00(0.0%)
| Date | Plan | Change | Old | New | Δ% |
|---|---|---|---|---|---|
| Aug 4, 2026 | Cloud Phone | restructure | $5 | $5 | — |
| Jul 29, 2026 | Workforce Management | new plan | — | $20 | — |
| Jul 29, 2026 | AI Coworkers | new plan | — | $200 | — |
| Jul 29, 2026 | Contact Centre | new plan | — | $30 | — |
| Jun 6, 2026 | Cloud Phone User | new plan | — | $5 | — |
| Jun 6, 2026 | All Channels Omnichannel | new plan | — | $86 | — |
| Jun 6, 2026 | Voice + Email + Webchat Bundle | new plan | — | $62 | — |
| Jun 6, 2026 | Voice + Email Bundle | new plan | — | $50 | — |
| Jun 6, 2026 | Social | new plan | — | $25 | — |
| Jun 6, 2026 | SMS | new plan | — | $12 | — |
Showing the most recent 10 changes. Full history back to 2023 is available through the developer API.
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