Daktela
AutomatedOmnichannel contact center platform with voice, email, webchat, SMS, social channels, AI coworkers and workforce management.
Daktela has 4 plans: paid plans from €5/month. We last read its pricing page on 18 September 2026. We have not recorded a price change.
Daktela plans and prices
Contact Centre
monthly€30/mo
€30 / user / month
- monthly€50/mo(€50 / user / month (Voice + Email))
- monthly€62/mo(€62 / user / month (Voice + Email + Webchat))
- monthly€86/mo(€86 / user / month (All channels))
- Inbound & outbound calls — Unlimited concurrent calls
- Email — Advanced templates, Unlimited mailboxes, Automatic distribution
- Webchat — Scalable chatbot, Brand customisation, Real-time & click-to-call
- SMS — Two-way messaging, Message templates, Automatic replies
- Social — Messenger, WhatsApp, Instagram, Comment management, Reply templates
- Helpdesk — Reports & analytics, Real-time panel, Mobile app, QA reviews, Knowledge base
Cloud Phone
monthly€5/mo
€5 / user / month
- Free internal calls
- Mobile, tablet, PC & landline
- Numbers in 60 countries
- Number portability
- Status & contact management
- History across devices
AI Coworkers
monthly€200/mo
€200 / month (Lite package)
- monthly€600/mo(€600 / month (Advanced package))
- monthly€1,000/mo(€1000 / month (Pro package))
- overage€600/mo(€600 / month (includes 2,500 min / mo, €0.25/min overage))
- overage€1,000/mo(€1,000 / month (includes 5,000 min / mo, €0.20/min overage))
- Voicebot — Handles enquiries, campaigns and reminders
- Chatbot — Resolves enquiries on your website and messengers 24/7
- Emailbot — Reads, sorts and drafts replies to incoming email
Workforce Management
monthly€20/mo
- AI-driven shift planning
- Traffic forecasting
- Smart shift planning
- 24/7 support
Price history
Last 4 recorded changes
| Date | Plan | Change | Old | New | Δ% |
|---|---|---|---|---|---|
| Aug 4, 2026 | Cloud Phone | Reclassified | €5 | €5 | — |
| Jul 29, 2026 | Workforce Management | New plan | — | €20 | — |
| Jul 29, 2026 | AI Coworkers | New plan | — | €200 | — |
| Jul 29, 2026 | Contact Centre | New plan | — | €30 | — |
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