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Products/Communication/Front

Front

Automated

Shared inbox and customer communication platform for support teams

Visit websitePricing page

Active plans

3

Total changes

11

Last change

Aug 4, 2026

Price trend

Smart CSAT Add-on plan

0.0%

What we know about Front’s pricing

Volatile

Changes in 12 months

13

Cadence

Every 7 days

Direction

Plan recently removed

Category position

Middle of the pack for Communication (653 compared)

Current pricing

Enterprise

monthly
$105/mo
  • monthly$105/mo($105/seat/mo)
  • Smart rules
  • Unlimited rules and macros
  • Multi-language knowledge base
  • Custom roles and permissions
  • AI Copilot, QA, and CSAT included

Professional

monthly
$65/mo
  • monthly$65/mo($65/seat/mo, up to 50 seats)
  • Omnichannel (email, SMS, social, etc.)
  • Macros and up to 20 automation rules
  • Advanced analytics
  • Multiple workspaces
  • SSO, SCIM
  • AI add-ons available

Starter

monthly
$25/mo
  • monthly$25/mo($25/seat/mo, up to 10 seats)
  • Shared inbox and ticketing
  • AI Topics
  • Up to 10 automation rules
  • Basic analytics
  • No-code public knowledge base
  • AI add-ons available

Price history

Last 11 changes

DatePlanChangeOldNewΔ%
Aug 4, 2026AI Copilot Add-onremoved plan$20——
Aug 4, 2026Smart QA Add-onremoved plan$20——
Aug 4, 2026Smart CSAT Add-onremoved plan$10——
Aug 4, 2026Smart QA + Smart CSAT Bundleremoved plan$25——
Aug 4, 2026API Rate Limit Increaseremoved plan$200——
May 17, 2026Starternew plan—$25—
May 17, 2026Professionalnew plan—$65—
May 17, 2026Enterprisenew plan—$105—
May 17, 2026AI Copilot Add-onnew plan—$20—
May 17, 2026Smart QA Add-onnew plan—$20—

Showing the most recent 10 changes. Full history back to 2023 is available through the developer API.

Similar to Front.

No confirmed competitors yet. These are Communication products at a similar price, matched automatically — not verified alternatives.

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CallHippo

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Cloud communication platform with AI business phone system, parallel dialer, and omnichannel inbox for sales and support teams.

Kaption AI

From $9.99/mo

AI-powered customer communication platform for WhatsApp and Instagram with chatbot automation, shared inbox, and mobile app.

Sociocs

From $20/month billed annually ($240/year)

Customer communication platform for businesses to manage messaging across SMS, WhatsApp, and social media in a shared inbox.

LetsJelly

From $29/month

Shared team inbox tool for small teams. Flat-rate pricing for unlimited users with inbox collaboration and saved replies.

BestInterest

From $99.99/yr

Co-parenting communication app with AI tone coaching, message filtering, court-admissible records, and shared calendar.

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