GoTo Connect
AutomatedCloud-Based Business Phone System and Customer Experience Platform
GoTo Connect has 4 plans: custom pricing for larger teams. We have not recorded a price change.
GoTo Connect plans and prices
Phone System
Custom
- Free calls to 50 countries
- Unlimited auto attendants and call queues
- Customizable dial plans for your business
- Video meetings with up to 250 participants
- Mobile and desktop applications
- 24/7 support with 99.999% reliability
Customer Experience (CX)
monthlyCustom
Contact Sales
- Free calls to 50 countries
- Unlimited auto attendants and call queues
- Customizable dial plans for your business
- Video meetings with up to 250 participants — 250
- Mobile and desktop applications
- 24/7 support with 99.999% reliability
- WhatsApp, social, SMS campaigns, web chat, and surveys
- Team inbox for tracking and managing every customer
Show all 11 featuresShow fewer
- Enhanced reporting, AI call summaries, and dashboards
- Attendant console for streamlined call management
- Integrations with ServiceNow, Zendesk, and more
CX Complete
monthlyCustom
Contact Sales
- Free calls to 50 countries
- Unlimited auto attendants and call queues
- Customizable dial plans for your business
- Video meetings with up to 250 participants — 250
- Mobile and desktop applications
- 24/7 support with 99.999% reliability
- WhatsApp, social, SMS campaigns, web chat, and surveys
- Team inbox for tracking and managing every customer
Show all 15 featuresShow fewer
- Enhanced reporting, AI call summaries, and dashboards
- Attendant console for streamlined call management
- Integrations with ServiceNow, Zendesk, and more
- Advanced reporting and performance analytics
- AI-driven call handling with intelligent, dynamic routing
- Built-in webinar capabilities for virtual events
- 24/7 virtual assistant that answers calls and captures caller details
Contact Center
monthlyCustom
Contact Sales
- Free calls to 50 countries
- Unlimited auto attendants and call queues
- Customizable dial plans for your business
- Video meetings with up to 250 participants — 250
- Mobile and desktop applications
- 24/7 support with 99.999% reliability
- WhatsApp, social, SMS campaigns, web chat, and surveys
- Team inbox for tracking and managing every customer
Show all 17 featuresShow fewer
- Enhanced reporting, AI call summaries, and dashboards
- Attendant console for streamlined call management
- Integrations with ServiceNow, Zendesk, and more
- AI chat analysis and supervisor reporting tools
- Agent dashboard and integrated softphone
- Skills assignment, tagging, and priority routing
- Call wrap up, auto queue callback, and auto dialer
- Agent monitoring, coaching, and co-browsing
- Custom ringback music and ring strategy options
Price history
Last 3 recorded changes
| Date | Plan | Change | Old | New | Δ% |
|---|---|---|---|---|---|
| Jul 27, 2026 | Contact Center | New plan | — | — | — |
| Jul 27, 2026 | CX Complete | New plan | — | — | — |
| Jul 27, 2026 | Customer Experience (CX) | New plan | — | — | — |
Other Communication products
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