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Products/Customer Support/LiveAgent

LiveAgent

Automated

Help desk and live chat platform for customer support

Visit websitePricing page

LiveAgent has 4 plans: paid plans from $19/month. The last price change we recorded was on 9 September 2026.

LiveAgent plans and prices

Small Business

monthly
$19/mo
  • AI Agents
  • Ticketing
  • Live chat
  • Knowledgebase
  • Customer Portal
  • Contact forms
  • Automation rules
  • Integrations
Show all 9 featuresShow fewer
  • Multiple language support

Medium business

monthly
$35/mo
  • yearly$228/yr($19/month billed annually)
  • Everything in Small plan
  • AI Agents incl. full setup
  • Call center & IVR
  • Time Rules
  • Reports
  • Proactive chat invitations
  • Agent ratings
  • Sound configuration
Show all 11 featuresShow fewer
  • Service levels (SLA)
  • SSO
  • Custom roles

Large business

monthly
$59/mo
  • yearly$396/yr($33/month billed annually)
  • Everything in Medium plan
  • Time tracking & Audit log
  • Audit log
  • Facebook
  • Instagram
  • Viber
  • Telegram
  • WhatsApp

Enterprise

monthly
$85/mo
  • yearly$552/yr($46/month billed annually)
  • Everything in Large plan
  • Almost unlimited
  • Dedicated account manager
  • Priority support
  • Assisted channels integration
  • Branding Free
  • Custom billing setup
  • Service review call and reports
Show all 9 featuresShow fewer
  • Scheduled release management

Price history

Last 8 recorded changes

$35.00→$29.00(-17.1%)
$0.00$10.06$20.13$30.19$40.25Jul 2026Oct 2026Jul 2026: $35.00Jul 2026: $29.00
DatePlanChangeOldNewΔ%
Sep 9, 2026EnterpriseIncrease$69$85+23.2%
Sep 9, 2026Large businessIncrease$49$59+20.4%
Sep 9, 2026Medium businessIncrease$29$35+20.7%
Sep 9, 2026Small BusinessIncrease$15$19+26.7%
Aug 4, 2026Small BusinessDecrease$19$15-21.1%
Jul 27, 2026EnterpriseDecrease$85$69-18.8%
Jul 27, 2026Large businessDecrease$59$49-16.9%
Jul 27, 2026Medium businessDecrease$35$29-17.1%

LiveAgent alternatives

10 products compared against LiveAgent.

View all alternatives

LiveAgent (LaDesk)

From $19/seat/mo

Same product/near-identical offering

LiveHelpNow

From $39/mo

Direct equivalent chat+ticketing+KB support platform

Helpy

From $40/seat/mo

Similar ticketing/KB/live chat help desk, no call center

PriceTrack

SaaS pricing pages, captured on a schedule. Changes listed only when the vendor's own page confirms them.

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