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Products/Communication/AgentTime

AgentTime

Automated

Call center workforce management software suite for agent scheduling, staffing simulation, and Erlang-C based analysis.

Visit websitePricing page

AgentTime has 3 plans: paid plans from $60. We last read its pricing page on 25 September 2026. We have not recorded a price change.

AgentTime plans and prices

AgentTime Scheduler

one time
$380
  • No monthly or set-up fees
  • Free support
  • Create schedules from shift definitions
  • Create schedules from agent profiles
  • Create schedules from agent requirements
  • Incorporates SimACD
  • Incorporates Call Center Designer

SimACD

one time
$120
  • Predicts agent levels needed
  • AI simulation for staffing scenarios
  • Observe caller abandonment behavior
  • Observe queue times
  • Observe service levels
  • Avoid costly staffing mistakes

Call Center Designer

one time
$60
  • Erlang-C based staffing solution
  • Modeling and analysis for staffing
  • Solving unique staffing problems
  • Deterministic AI tool for management

Price history

Last 0 recorded changes

No price changes recorded yet.

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