B2Chat
AutomatedOmnichannel customer chat platform with WhatsApp, Facebook Messenger, Telegram and Instagram integrations.
B2Chat has 4 plans: paid plans from $33/month and custom pricing for larger teams. We have not recorded a price change.
B2Chat plans and prices
Premium Plan With WhatsApp
monthly$187/mo
- Users — 5
- Channels — 5 (Facebook Messenger, Telegram, Instagram, LiveChat)
- Unlimited contact database
- Chat tags
- Unlimited messages for basic channels
- Smart Composer
- New SDK integration
- Bot departments
Show all 23 featuresShow fewer
- Automatic messages
- Schedules
- Audit module
- Standard support
- Advanced reports — You can request advanced reports for an extra fee
- Data storage — Unlimited
- WhatsApp campaign tracking
- Implementation hours included — 4
- WhatsApp line — 1
- Unique monthly Incoming Contacts (Cues) — 1,500
- Mass broadcasts
- Mobile app
- Shopify integration
- HubSpot integration
- WhatsApp Flows
Enterprise Plan
Custom
Basic Plan Without WhatsApp
monthly$33/mo
- Users — 2
- Channels — 2 (Facebook Messenger, Telegram, Instagram, LiveChat)
- Unlimited contact database
- Chat tags
- Unlimited messages for basic channels
- Smart Composer
- New SDK integration
- Bot departments
Show all 23 featuresShow fewer
- Automatic messages
- Schedules
- Audit module
- Standard support
- Advanced reports — You can request advanced reports for an extra fee
- Data storage — Last 6 months
- WhatsApp campaign tracking
- Implementation hours included — 4
- WhatsApp line — 1
- Unique monthly Incoming Contacts (Cues) — 1,000
- Mass broadcasts
- Mobile app
- Shopify integration
- HubSpot integration
- WhatsApp Flows
Basic Plan With WhatsApp
monthly$105/mo
- Users — 2
- Channels — 2 (Facebook Messenger, Telegram, Instagram, LiveChat)
- Unlimited contact database
- Chat tags
- Unlimited messages for basic channels
- Smart Composer
- New SDK integration
- Bot departments
Show all 23 featuresShow fewer
- Automatic messages
- Schedules
- Audit module
- Standard support
- Advanced reports — You can request advanced reports for an extra fee
- Data storage — Last 6 months
- WhatsApp campaign tracking
- Implementation hours included — 4
- WhatsApp line — 1
- Unique monthly Incoming Contacts (Cues) — 1,000
- Mass broadcasts
- Mobile app
- Shopify integration
- HubSpot integration
- WhatsApp Flows
Price history
Last 6 recorded changes
| Date | Plan | Change | Old | New | Δ% |
|---|---|---|---|---|---|
| Aug 4, 2026 | Basic Plan (With WhatsApp) | Removed | $105 | — | — |
| Aug 4, 2026 | Basic Plan (Without WhatsApp) | Removed | $33 | — | — |
| Aug 4, 2026 | Enterprise Plan | New plan | — | — | — |
| Aug 4, 2026 | Basic Plan With WhatsApp | New plan | — | $105 | — |
| Aug 4, 2026 | Basic Plan Without WhatsApp | New plan | — | $33 | — |
| Aug 4, 2026 | Premium Plan With WhatsApp | Reclassified | $187 | $187 | — |
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